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Questions about your order, feedback, or just want to say hi? Send us a message and we'll get back to you as soon as possible.

Response times

We aim to respond to all enquiries within 1-2 business days. For urgent order queries, please include your order number in your message.

Order issues

If there's a problem with your order, please include your order number (it starts with DOLL-) and a description of the issue. We'll get it sorted for you.